Use Case: Employee Attrition

Over the course of a week, we worked side by side with the workers, ate meals in their cafeterias, and shared stories of our cultures. In the end, we delivered an employee engagement survey created specifically from that week of deep immersion, specifically for those employees, specifically for that company location. The results of the 2,803 surveys painted a well-defined picture for the leadership team to alter work environment, pay structures, and family visitation time which in turn decreased the attrition rate over the following year.

This project was valued $2.4 Million US Dollars

Key Insight: A commercially available employee survey would not have uncovered the underlying motivations. To make affordable low cost, low risk changes, requires actions and information to be individually customer focused.

Key Customer Insight: What would you guess the key motivation was for the attrition? To find out more, contact us for an introduction to Value Discovery Methodology.

Ask about these other Use Cases

• “One of our process steps (executed 4-10 times per day) takes a long time because of the dust exposure and overexertion risks. Sometimes it stops our manufacturing process.”
• “Our workday is too long. I want to pay my employees the same salary but reduce the time it takes to complete daily tasks so they can spend more time with their families.”
• “Our customer facing team is frustrated and it is affecting customer service and employee morale.”
• “My staff is great but sometimes they argue. I do not want to lose any of them, but I have to ‘fix’ this because it is affecting employee satisfaction and customers can feel it when it happens.”